1.
A few important notices—arbitration, refunds, class actions and
damages
US residents - We want to be super upfront about three important things: First, by
using our services you are agreeing to arbitrate almost all disputes
rather than have them heard in a court of law or by a jury. Second, if
you are in the US
you are agreeing not to participate in a class action lawsuit against
us. Third, unless otherwise stated herein and to the extent allowed by
law, all purchases are non-refundable.
IMPORTANT NOTICE REGARDING ARBITRATION
FOR US RESIDENTS:
WHEN YOU AGREE TO THIS EULA YOU ARE AGREEING (WITH LIMITED EXCEPTION)
TO RESOLVE ANY DISPUTE BETWEEN YOU AND US THROUGH BINDING, INDIVIDUAL
ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTIONS
22
“DISPUTE
RESOLUTION” BELOW FOR DETAILS REGARDING ARBITRATION. THIS EULA ALSO INCLUDES A WAIVER OF RIGHTS BY YOU TO BRING A CLASS ACTION AGAINST US AND A LIMITATION ON
DAMAGES THAT YOU CAN COLLECT FROM
US THAT MAY ARISE OUT OF YOUR USE OF THE SERVICES. BY USING THE
SERVICES, YOU AGREE TO THESE PROVISIONS.
IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MAY NOT INSTALL,
COPY, OR USE OUR SERVICES. WE DO NOT NORMALLY OFFER REFUNDS, EXCEPT WHERE EXPRESSLY AUTHORIZED BY
US (SEE SECTION 10 FOR EXCEPTIONS),
OR WHERE REFUNDS ARE REQUIRED UNDER LOCAL LAW.
OUR EULA MAY ALSO CONTAIN COUNTRY-SPECIFIC ADDENDA THAT APPLY TO YOU
BASED ON THE JURISDICTION IN WHICH YOU RESIDE. To see additional terms applicable to you (which constitute part of
this agreement and may supersede these terms), please check the
country-specific language on the EULA website.
2.
What is this document? When can I play?
This is the agreement between you and us for our services
you download or access, whether that’s a game, something that
supports the game, or something else. You can only use these things
once you agree to these terms.
You are now reading our End User License Agreement (“EULA”) which is a legal agreement between you and Proxima Beta Pte. Limited (“we”, “us”, “our”, as appropriate) regarding the Services you use from us. “Services” mean collectively, and sometimes individually, the following:
(a) each of our Games, and (b) any websites, software
or other services we provide with or in support of the Game, whether or
not they are installed or used on a computer, console, or a mobile device. “Game” means our game that you download
and access that is subject to this EULA, regardless of where you
download and/or access it, and any documentation, software, updates, Virtual Goods and
Content (each defined below) included in it.
We’ve tried to be straightforward in this EULA, and if
you have any questions feel free to send us a note at service@playdeltaforce.com
(our “Support Email Address”). You’ll notice that we added some text in italics throughout the EULA to make it easier to read; however, this text is provided for guidance only, and does not form part of the EULA.
3.
Defined Terms
You’ll notice some capitalized terms in this EULA. They’re called “defined terms,” and we use them
so we don’t have to repeat the same language again and again, and
to make sure that
the use of these terms is consistent throughout the EULA. We’ve included the defined terms throughout because we want it
to be easy for you to read them in context.
4. Additional Terms
Some Services may be available (or only available) through accessing (or
downloading from) a third-party platform or store, including but not limited to, Facebook, the Epic Games Store, Steam game platform, the Google Play
Store and Apple App Store
(each, an “App Store”). Your use of the Services is
also governed by any applicable agreements you have with any App Store (the “App Store Agreement(s)”). In the event of a conflict between any other
App Store Agreement(s)
from which you acquire one of our Games and this EULA with respect to your use of the Services, this
EULA will take priority.
The collection of information from you and related to the
Services (whether obtained through an App Store or not) is governed by
our Privacy Policy at https://www.playdeltaforce.com/privacy-policy.html.
Our Privacy Policy explains how we collect, use, and disclose
information that we collect from and about you.
5.
Eligibility and Registration
The Services we offer have certain age restrictions. Others may require an outside account. When you give
us information, you need to make sure it stays up to date. Also,
don’t share your account with others without our permission.
(a)
Age. To create a Game Account (as defined below) and access some of our
Services, you must be at least the minimum age for consenting to
personal data collection under the law in your jurisdiction. If you are
between the minimum age for personal data collection and age of majority
in your jurisdiction, your parent or guardian must review this EULA and
accept it on your behalf. Parents and guardians are responsible for the
acts of their children under 18 years of age when using our
Services.
We may allow a minor under the minimum age for personal data collection
to register for certain Services with the verified consent of a parent or legal guardian. The parent/legal guardian may be asked to
provide additional documentation or perform additional actions as part
of the verification and approval process as consistent with applicable law. We recommend that
parents and guardians familiarize themselves with parental controls on
the devices they provide their child.
(b)
Account Creation. To access parts of a Game, you may need to create an in-game
account (your “Game Account”). Your Game
Account, if applicable, is separate from any account you may have with
any App Store (your “App Store Account”). You may be able to create your Game Account using an existing account you have with us or your email
address. To the extent you create your Game Account through the use of a third-party account (for example, your account with Facebook or Google), we
may access certain personal information that this third party provides
to us such as your email address and name to help create your Game Account.
Further information about use of third-party accounts is provided in the Privacy Policy at https://www.playdeltaforce.com/privacy-policy.html. Please note that you may also be able to play the Game without creating a Game Account, but you
may not be able to access certain parts of the Game, and your Game data may be deleted if you uninstall or otherwise delete the Game.
(c)
Keep Your Information Current. It’s important that you provide us with accurate, complete
and up-to-date information for your Game Account and you agree to update
such information to keep it that way. If you don’t, we may suspend
or terminate your Game Account. You agree that you will not disclose
your Game Account password to anyone and will notify us immediately of
any unauthorized use of your Game Account. You are responsible for all
activities that occur under your Game Account, whether or not
you know about them. If you believe that your Game Account is no longer secure, then you
must immediately notify us at our Support Email Address.
(d) No Account Sharing. You may not sell, resell, rent, lease, share or provide access to your Game Account to anyone
else. We reserve all available legal rights and remedies to prevent
unauthorized use of our Services, including, but not limited to,
technological barriers, IP mapping, and, in serious cases, directly
contacting your Internet Service Provider (ISP) regarding such
unauthorized use.
(e) No False Accounts.
You may not create a Game Account for anyone else or create a Game
Account in a name other than your own.
6.
License
and Use of the Services
As long as
you agree to this EULA (and as long as the EULA isn’t
terminated—see Section 21), we grant you permission to access and use our Services. If you break the rules or can’t agree, we can’t let you play.
Please ensure your system and devices meet the minimum requirements for the Game. Also, if you suffer from an epileptic condition, please talk to a doctor before
playing the
Game.
(a)
License Grant. So long as you comply with this EULA and, as applicable,
the App Store Agreement(s), we grant you the following license: a
personal, non-exclusive, non-transferable, non-sublicensable limited
right and license to (i) download and install the Game on the device permitted by the App
Store Agreement(s) (if applicable), and (ii) access and use the
Services, including any Content, for your personal entertainment purposes leveraging only the functionality
of the Game and Services. We and our licensors reserve all rights not
granted to you in this EULA. “Content” means all artwork, titles, themes, objects, characters, names,
dialogue, catch phrases, stories, animation, concepts, sounds, audio-visual effects, methods of operation, musical compositions,
Virtual Goods (defined in Section 9) and any other content within the Services. Content also includes anything generated, created, or that is otherwise
developed within the Services by any user (including you) as a result of
interaction with the functionality of the Services. We also grant you a limited license to make gameplay videos for certain
Games, specified on the Services provided that
you agree that all such gameplay video activity is subject to your
agreement to and pursuant to our Streaming Policy in Schedule C-1. We
may, in our sole discretion, remove, edit
or disable any Content for any reason.
(b) Content You Create Outside the Services. “User Content” means any Content that you (or other Game Account holders)
create or obtain outside the Services that you or another user makes
available within the Services. To be clear, if Content is created within the Services, it is not
User Content; only Content created or obtained from outside
the Services that a user then makes available within the Services is
User Content. By making any User Content available through the Services you hereby grant to us the following license: a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense,
to use, copy, modify, create derivative works based upon, distribute,
publicly display, and publicly perform your User Content in connection with operating and
providing the Services and Content to you and to other users of the Services.
Except to the extent prohibited by law, you waive the benefit of any
“moral rights” or “droit moral” or similar
rights in any country to any User Content. We may, in our sole discretion, remove, edit
or disable any User Content at any time and for any reason, including if we determine that the User Content violates this EULA. We do not assume any responsibility or
liability for User Content, for removing it, or not removing it or other
Content. We do not pre-screen or review any User Content and do not approve or endorse any User Content that may be available on the Services or our other services.
(c) Service Limits Based on Where You Live.
We may restrict, modify, or limit your access to and use of certain Content, Virtual Goods, an entire Game, or any or all of the Services depending on the territory in which
you are located. Without limiting the foregoing, Content, Virtual Goods, entire Games, or the Services may not be available (in whole or in part) where you are located
or may only be available in a modified version, if they do not comply
with the laws which apply in your country.
(d)
Retail Purchase. We may offer codes or product keys that can be activated in a
Game or used to activate a
Game on the App Store. Subject to foreign exchange control regulations applicable in your
jurisdiction, such codes or keys must be purchased (or otherwise obtained legally) through us or one of our authorized retailers to be valid. If you purchase such a code or key from a third party, that third party is responsible for addressing any issues you have with
these codes or keys. Subject to applicable law, we will have no
responsibility for these codes or keys
purchased from any third party or if any purchase occurred in breach with any applicable foreign
exchange control regulations.
(e) Minimum Requirements. The Game may have
minimum requirements for the devices and systems on which you wish to play the Game. We may publish these minimum
requirements on the applicable website and/or otherwise notify you in
writing. For an optimal experience, please ensure that your devices and systems will meet these requirements before playing the Game.
(f)
Seizure Warning. The Game may contain flashing lights, images, and other luminous stimulations which may induce epileptic seizures
in certain individuals. If you or anyone in your household has an epileptic condition, please
consult your doctor before playing any Game. If you experience dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any
involuntary movement, or convulsions while playing, please immediately discontinue playing the Game and consult your doctor.
7.
Player Conduct
We strive to make all of
our players and users feel safe and welcome when using our Services and
playing our games and we want everyone to play by the same rules. So, if you use our Services as intended, without cheating, being abusive, disruptive
or disrespectful, or
being unfair, you are probably in the clear, but please read all of the terms of this EULA carefully to be
sure.
You agree not to
do any of the following with respect to the Services, as determined by us, as applicable:
(a) use them
commercially, for a promotional purpose, or for the benefit of any third
party or in any manner not permitted by this EULA;
(b) use, or provide,
any unauthorized third-party programs that intercept, emulate, or redirect any communication
between the Services and us or that collect information about the Game;
(c) use, or provide ancillary offerings to anyone,
that are not offered within the Services by us
(or the functionality of the App Store), such as hosting,
“leveling” services, mirroring our
servers, matchmaking, emulation, communication redirects, mods, hacks, cheats, bots (or any other automated control), trainers and automation programs that interact with the Services in
any way, tunneling, third party program add-ons, and any interference with
online or network play;
(d) access or use them
on more than one device at a time;
(e) copy, reproduce, distribute, display, mirror, frame or use them
(or any of our other materials, intellectual property, or proprietary
information) in a way that is not expressly authorized in this EULA;
(f) sell, rent, lease, license, distribute, or otherwise transfer the Services, Game or any Content, including, without limitation, Virtual Goods or
Game
Currency, including participating in or operating so called
“secondary markets” for Virtual Goods, Game Currency or Content;
(g) attempt to reverse engineer (except as otherwise permitted by
applicable local law), derive source code from, modify, adapt,
translate, datamine, decompile, or disassemble or make derivative works based upon the Services or any Content;
(h) remove, disable, circumvent, or modify any technological measure we
implement to protect them or any of their
associated intellectual property;
(i) create, develop, distribute, or use any unauthorized software programs
to gain advantage in any online or other game modes or otherwise Cheat
(as defined below);
(j) attempt to probe, scan or test its vulnerability or breach any security
or authentication measures;
(k) access, tamper with, or use non-public areas of the Services;
(l) trespass, or attempt to gain access to a property or location where you
do not have permission to be or engage in any activity that may result
in injury, death, property damage, nuisance or other liability;
(m)
upload, publish, submit or transmit any User Content, create a user name or account name, or otherwise engage in any behavior that: (i) infringes, misappropriates or violates a third party’s patent,
copyright, trademark, trade secret, contractual rights, moral rights or other intellectual property rights, or rights of
publicity or privacy, or any other rights of third parties; (ii) violates, or encourages any conduct that would violate any
applicable law or regulation or would give rise to civil liability;
(iii) is fraudulent, false, misleading or deceptive; (iv) is grossly harmful, racially or ethnically objectionable, disparaging,
blasphemous, libelous, defamatory, obscene, pornographic, paedophilic, vulgar or offensive; (v) promotes discrimination, bigotry, racism,
hatred, harassment or harm against any individual or group; (vi) is
violent, bullying, or threatening or promotes violence, money laundering or gambling,
terrorism, or actions that are threatening or disrespectful to any person or entity;
(vii) harms minors in any way; or (viii) promotes illegal or harmful activities or substances;
(n) engage in any behavior that: (i) violates, or encourages any conduct that would violate any applicable
law or regulation or would give rise to civil liability; (ii) is
fraudulent, false, misleading or deceptive, including
“trolling;” (iii) is defamatory, obscene, pornographic,
vulgar or offensive; (iv) promotes discrimination, bigotry, racism,
hatred, harassment or harm against any individual or group; (v) is
disruptive to the Game, App, its users or user community, is violent,
bullying, or threatening or promotes violence, terrorism, or actions
that are threatening or disrespectful to any person or entity; or (vi)
promotes illegal or harmful activities or substances;
(o) interfere with, or attempt to interfere with, the access of any user,
host or network, including, without limitation, sending a virus,
overloading, flooding, spamming, or mail-bombing the Services or any of its users;
(p) collect or store any information that could be used to identify an individual, either itself
or combined with other information, from the Services
from other users of the Services
without their express permission;
(q) behave in a manner which is detrimental to the enjoyment of the Services
by other users as intended by us, in our sole judgment, including,
without limitation, harassment, use of abusive or offensive language,
game abandonment, game sabotage, spamming, behaving in a disruptive manner, social engineering, or scamming, or contrary to public morals or public policy;
(r) impersonate or misrepresent your affiliation with any person or
entity, or deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly offensive or
menacing in nature;
(s) use IP proxying or other methods to disguise the place of your
residence, whether to circumvent geographical restrictions on the Services
or for any other purpose;
(t) play
on another person’s Game Account
to “boost” that Game Account’s status, level or rank;
(u) use the Services
in any way that would affect us adversely or reflect negatively on us or
the Services
or discourage any person from using all or any portion of the features
of the Services;
(v) encourage, promote, take part in or enable anyone else
to do any of the foregoing; or
(w) violate any applicable law or regulation.
If you encounter another user who is violating any of these rules,
please report this activity to us using the “Report Abuse”
function in the relevant Game or part of the Service, if available, or
contact us at
service@playdeltaforce.com.
8.
Ownership
of the Services
Our Service including our Content and Games is owned by us or our
licensors. Our Services may let you upload, post and store photos and
other content that you own. You retain your ownership of this content, to
which we take a license.
We and our affiliates and licensors own all title, ownership
and intellectual property rights in the Services. You agree not to
remove, alter
or obscure any copyright, trademark, service mark or other proprietary
rights notices incorporated in or accompanying the Services. You
understand and agree that you have no ownership interest in the Services
or any Games or Content therein. The Services (and particularly our Games) may have built-in mechanisms
designed to prevent granting one user an unfair advantage over other
users (these actions are “Cheating”
and the software is the “Cheat Detection Software”). We may add or update our Cheat Detection Software periodically as we may
require in our sole discretion. The Services
and/or the Cheat Detection Software may collect and transmit details
about your Game Account, gameplay, and unauthorized programs or
processes in connection with Cheating, subject to our Privacy Policy and
applicable law. In the event that
we in our sole discretion conclude that you are Cheating, you agree that
we may exercise any or all of our rights under this EULA, including
termination of this EULA and your access to our Services.
In addition, if you Cheat in one Game or Service, we may terminate your
license to use all of
our Games and Services.
Although we are not obligated to monitor access to or use of the Services
or to review or edit any Content, we have the right to do so for the
purpose of operating and publishing the Services, to ensure compliance with this EULA, to protect the health or safety of anyone that we believe may be
threatened, to protect our legal rights and remedies, to report a crime
or offensive behavior, or
to comply with applicable law. We may (but don’t have to) remove
or disable access to any Content, at any time and without notice. We may
(but don’t have to) investigate violations of this EULA or conduct
that affects the Services.
9.
Virtual Goods and Game
Currency
We may offer you some cool features in our
games for which you must pay. We need special permission to charge your payment method. These
features
are owned by us.
(a) Purchasing or Obtaining
Virtual Goods and Game Currency. Subject to applicable foreign exchange control regulations in your
jurisdiction, we may offer certain upgrades and options within our Games that you can buy
with real world currency, including, but not limited to, in-game
currency where permitted under applicable law (“Game
Currency”), character skins, mounts and vehicles, digital cards, experience boosts, gear and other customizations for your in-Game characters, and other such digital add-on items that may improve
your Game experience in some way (“Virtual Goods”). Except as otherwise communicated to you within the functionality of the
Game, Game Currency and Virtual Goods are not transferable from one Game
to another. You may also be able to obtain certain Virtual Goods and Game Currency without making a purchase, such as an in-Game award. When you purchase Game Currency, Virtual Goods, or a
Game itself (each, a “Transaction”), your purchase will be made through the functionality
available through the App Store
or other platforms we make available to you. Prior to making a Transaction, you should make sure you fully understand the agreement that covers your Transaction, whether that agreement is an App Store Agreement or another payment platform agreement (like our WeGame
Platform or a third-party payment processor’s terms). There may be limits to the quantity and
number of times you can purchase
Virtual Goods, Game Currency,
or other aspects of your Transaction. For example, there may be a
maximum amount of Game Currency
you are able to hold (in-Game) or purchase at a given time, or a maximum number of Transactions
you may make per day; these additional restrictions may be communicated
to you via the functionality of the Services. We may, from time to time, modify, amend, or supplement our fees,
billing methods and terms applicable to Game Currency, Virtual Goods
or to any purchases, and post those changes in this EULA, in separate terms and conditions or in other terms or agreements posted on the applicable
website or as part of the Game or otherwise provided to you by us. Except where prohibited by law
in your jurisdiction, such modifications, amendments, supplements
or terms shall be effective
immediately upon posting and shall be incorporated by reference into this EULA. If any change is unacceptable to you, you may terminate the use of your Game Account at any time.
(b)
Your License to Virtual Goods and Game
Currency. Virtual Goods and Game Currency
are digital items and
your use of them is governed by this EULA and the App Store Agreement(s). VIRTUAL GOODS AND GAME CURRENCY
HAVE NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. VIRTUAL GOODS AND GAME CURRENCY
ARE NON-TRANSFERABLE AND NON-TRADABLE, IN WHOLE OR PART, AND ARE NOT
PROVIDED FOR INVESTMENT PURPOSES. Virtual Goods and Game Currency are licensed, not sold. Provided you comply with the terms of this EULA and the App Store Agreement(s), we grant you the following
license: a personal, non-exclusive, non-transferable, non-sublicensable
limited right and license to use any Virtual Goods or Game Currency you gain access to, whether purchased or otherwise obtained, solely in
connection with your use of the Game in question and
within the Game (unless we otherwise communicate to you that you may use them in multiple Games) and for no other purpose. Unless, expressly
permitted by us in a specific Game, you may not trade any such Virtual Good or Game Currency
with others. We may cancel, revoke, or otherwise prevent the use of Virtual Good or Game Currency
if we suspect any unauthorized or fraudulent activity, and/or to correct
any erroneous application of any Virtual Goods or Game Currency
to your Account.
(c)
Changes to Game
Currency and Virtual Goods.
Except as otherwise prohibited by applicable law, we, in our sole
discretion, may modify, substitute, replace, suspend, cancel or
eliminate any Game Currency or Virtual Goods, including your ability to access or use Game Currency or Virtual Goods, without notice or liability to you, such as if we need to temporarily suspend the Game to make updates, have an emergency that requires us to disable our
Services, or if we need to ultimately shut a Game down for economic or other reasons due to a limited number of users continuing to make use of the online Service over time. YOU AGREE THAT YOU WON’T ASSERT OR BRING ANY CLAIM AGAINST US,
OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS
(THE “COMPANY
PARTIES”) RELATING TO (A) A CLAIM THAT YOU HAVE A PROPRIETARY INTEREST IN ANY GAME
CURRENCY OR VIRTUAL GOODS; OR (B) A CLAIM FOR AN ALLEGED MONETARY VALUE OF GAME
CURRENCY OR VIRTUAL GOODS
LOST UPON (I) DELETION OR SUSPENSION OF YOUR ACCOUNT, (II) ADJUSTMENTS
TO THE GAME THAT RESULT IN THE VALUE OF VIRTUAL GOODS OR GAME CURRENCY
CHANGING, OR (III) MODIFICATION, TERMINATION OR EXPIRATION OF THIS
EULA.
10.
Refunds
Subject to applicable law (including as described in each country-specific addendum below), or App Store policy, (i) all Games, Virtual Goods and Game Currency
remain our property, have no monetary value and are not redeemable, refundable, or eligible for any other alternate remedy
for any “real world” money or anything of monetary value, unless they are defective, unavailable, or do not perform in accordance
with the specifications we provide; (ii) we may revoke your license to such Games, Virtual Goods and/or Game Currency
at any time consistent with this EULA without notice or
liability to you; and (iii) except where the law in your jurisdiction provides a right of
withdrawal that cannot be waived by contract, by purchasing and using any Games, Virtual Goods and/or Game Currency, you hereby waive your
right to withdraw from your agreement to purchase the applicable Game, Virtual and/or Game
Currency
and you agree that you will therefore not be eligible to receive a
refund (or any alternative remedy) in relation to such Game, Virtual Good and/or Game Currency. Additionally, you hereby agree that any withdrawal right expires immediately upon purchase and delivery of your Game, Virtual
Good and/or Game Currency, unless the law in your jurisdiction provides otherwise. This section
does not affect your statutory rights.
11. Beta Testing
From time to time
we may offer a beta version of one of our Services (a “Beta”). As the name implies, Betas are not commercial launch
versions, are not guaranteed to work properly, and may make other parts of your system not work
properly as well. For the license granted to you in Section 6
above to extend to the Beta (meaning, for you to have permission to use
the Beta), you acknowledge and agree to the following terms in addition to the
rest of this EULA:
(a) We may automatically delete or modify the information stored on your
computer related to the Beta for any reason at any time during the
duration of the Beta test;
(b) We may terminate the Beta test at any time, which would then render
your Beta unplayable or unable to function properly. When we terminate a
Beta, you must delete the local Beta instance on your computer and all
documents and materials you received from us in connection with the Beta;
(c) Use of a Beta is subject to confidential treatment of that Beta and all
elements thereof. "Confidential Information" means any information
disclosed by us to you, or accessed or provided by you, in relation to
the Beta (including any feedback provided and the Game itself). You
agree that you will:
(i) not use any Confidential Information other than as necessary to use the Beta
in accordance with this EULA;
(ii) maintain Confidential Information in strict confidence and use the same
degree of care to protect it as you use to protect your own confidential
information, but in no circumstances less than reasonable care;
(iii) not disclose the Confidential Information to any person or entity other
than as permitted by us; and
(iv) not make any public announcements related to Beta or the Service,
including publishing or disclosing any information (e.g.
screenshots and specifications) relating to the Beta, without our prior
written approval, which we may grant or withhold in our sole discretion.
(d) Termination of a Beta by us is not grounds for any kind of refund and
your participation in a Beta does not entitle you to any compensation or
any free Services, including any Content and Game Currency; and
If and when
we release a full (non-Beta) version of the particular Game and we may
allow your use of the Game to continue to the full version. If so
allowed by us, your continued use of the Game will no longer be subject
to this Section 11
but will still be subject to the rest of this EULA.
12.
App Store; Console Games
If a Game is made available to you via an
App Store, or if you play a Game on a console, then additional terms may
apply.
Where a Game is made available to you via an App Store
(whether on your mobile device or console) you acknowledge and agree to the terms in Schedule B-1
with respect to such Game.
13.
Feedback
We’d love to hear your feedback, good or bad. It helps us improve!
But if you give us feedback, we need to be free to use it how we want and
without paying you.
We welcome your feedback, comments
and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at service@playdeltaforce.com
or via the functionality of the Services (if available). If you provide us with any Feedback, you hereby grant us the
following license: a non-exclusive, transferable, worldwide, perpetual,
irrevocable, fully-paid, royalty-free license, with the right to
sublicense, under any and all intellectual property rights that you own
or control to use, copy, modify, create derivative works based upon,
distribute copies of, publicly perform, publicly display and otherwise
exploit the Feedback for any purpose and in any country.
This license does not lapse or expire even if we do not exercise our
rights under this license within a period of one year. If you have rights in the Feedback that cannot be licensed to us under
applicable law (such as moral and other personal rights), you hereby
waive and agree not to assert those rights. You understand and agree
that you are freely giving your Feedback, that we don’t have to
use it, and that you will not be compensated in any way for your
Feedback. You represent and warrant that you have rights in any Feedback
that you provide to us sufficient to grant us and other affected parties
the rights described above, including, without limitation, intellectual
property rights or rights of publicity or privacy.
In posting such Feedback, you warrant that your feedback is in compliance with this EULA and you
will not use obscene or offensive language or submit any material that
is, or may potentially be, defamatory, abusive or hateful, an invasion
of anyone's privacy, harmful to other users, or in breach of any
applicable law.
14. DMCA/Copyright Policy
We respect copyright law and expect our users to do the same. It’s
our policy to terminate in appropriate circumstances Game Accounts of
users who repeatedly infringe or are believed to be repeatedly infringing
the rights of copyright holders.
15.
Third-Party Websites and Resources
Outside links are for your convenience, but we can’t guarantee
them.
The Services
may contain links to third-party websites or resources. We provide these
links only as a convenience and are
not responsible for the content, products
or services on or available from those websites or resources or links
displayed on such websites. You acknowledge sole responsibility for and
assume all risk arising from, your use of any third-party websites or
resources.
16.
Data Charges and Mobile Devices
This is a reminder that you’re responsible for any data-related charges that you may incur for using our
Services.
You are responsible for all data-related charges that you may incur for using our Services, including, without limitation, mobile, text-messaging, and data charges. You should understand or ask your service provider what charges you may incur before using the Services.
17.
Service
and EULA Modifications
When we update this EULA, you need to agree to the updated version to keep using our Services. We also need the freedom to update any part of the Services
whenever we see fit, so we are letting you know we can do so at any
time.
We may (but don’t have to) update this EULA at any time whenever
we think there is a need. Subject to applicable law, if we do so, you will be prompted to agree to the updated EULA upon your
next access to the Services or when the updated EULA is otherwise communicated to you. You must
agree to these updates to continue using the Services.
We may provide patches, updates, or upgrades to the Services that must be installed in order for
you to continue to use the Services. We may update the Services
remotely without notifying you, and you hereby consent to us applying
such patches, updates, and upgrades. If your device can prevent
automatic updates, you may not be able to access the Services
until you manually update the Services
yourself on your device. We may modify, suspend, discontinue,
substitute, replace, or limit your access to any aspect of the Services
at any time. Subject to applicable law, you acknowledge that any
character data, game progress, game customization or other data related
to your use of any particular Game
and other elements unique to the Services
may cease to be available to you at any time without notice from us,
including, without limitation, after a patch, update, or upgrade is applied by us. You
agree that we do not have any maintenance or support obligations with
respect to the Services.
Subject to applicable law, we may change the price of the Services, Games, Virtual Goods, Game Currency
or Content, at any time, for any reason, without notice or liability to you.
18.
Warranty Disclaimers
We don’t make any guarantees about the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW THE SERVICES ARE
PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT
LIMITING THE FOREGOING, THE COMPANY PARTIES EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT,
AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
The Company Parties make no warranty that the Services
will meet your requirements or be available on an uninterrupted, secure,
or error-free basis. The Company Parties make no warranty regarding the quality, accuracy, timeliness,
truthfulness, completeness
or reliability of the Services.
19.
Limitation of Liability
This section limits what you can recover from us in a dispute.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE COMPANY PARTIES WILL NOT BE LIABLE IN ANY WAY FOR ANY:
(a)
LOSS OF PROFITS,
(b) LOST REVENUE,
(c)
LOST SAVINGS,
(d) LOSS OF DATA, OR
(e) ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR
EXEMPLARY DAMAGES,
ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES, OR THE DELAY OR INABILITY TO USE OR LACK OF FUNCTIONALITY OF THE SERVICES, EVEN IN THE EVENT OF ONE OF A COMPANY PARTY’S FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
INDEMNITY, PRODUCT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY, OR
OTHERWISE AND EVEN IF THAT COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY
OF THE COMPANY PARTIES ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES
WILL NOT EXCEED: (A) THE TOTAL AMOUNTS YOU HAVE PAID (IF ANY) OR ARE PAYABLE BY YOU TO US FOR THE PARTICULAR GAME OR SERVICE IN QUESTION DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY; OR (B) IF (A) DOES NOT APPLY, FIFTY DOLLARS ($50 USD). THESE
LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY
FAILS TO PROVIDE ADEQUATE COMPENSATION AND ARE FUNDAMENTAL ELEMENTS OF
THE BASIS OF THE BARGAIN BETWEEN YOU AND US.
Notwithstanding the foregoing, some countries, states, provinces or
other jurisdictions do not allow the exclusion of certain warranties
or the limitation of liability as stated above, so the above terms may
not apply to you. Instead, in such jurisdictions, the foregoing
exclusions and limitations will apply to the maximum extent permitted by
the laws of such jurisdictions. Also, you may have additional legal
rights in your jurisdiction, and nothing in this EULA will prejudice
such rights that you may have as a consumer of the Services.
20. Indemnity
If someone sues us based on your breach of this EULA or your access
or use of the Services, you agree to defend us or pay for our defense in
that lawsuit.
You agree to indemnify
(in other words, compensate for all and any losses incurred), pay the defense costs of, and hold the Company Parties and their employees, officers, directors, agents, contractors,
and other representatives harmless from all claims, demands, actions,
losses, liabilities, costs and expenses (including, without limitation,
attorneys’ fees, costs, and expert witnesses’ fees) that
arise out of or in any way are connected with: (a) your access to or use of the Services; or (b) any claim that, if true, would constitute a breach by you of this EULA.
You agree to reimburse us for any payments made or loss suffered by us,
whether in a court judgment or settlement, based on any matter covered
by this Section 20.
21.
Termination
We reserve the right to terminate this EULA as we see fit in accordance
with the applicable law. Reasons we may terminate this EULA include, but
are not limited to: if we wind down our game offerings in your region, if you violate this EULA,
or if the App Store terminates your App Store Account.
To the fullest extent consistent with applicable law, we may suspend, modify or
terminate your access to and use of the Services, including any Game, Virtual Goods, and
Content, with no liability or notice to you in the event that (a) we cease providing the Game to similarly
situated users generally; (b) you breach any terms of this EULA
(including the App Store Agreement(s) and our other policies specified
in this EULA); (c) the owner of the applicable App Store terminates your
App Store Account; or (d) we otherwise deem it necessary to suspend or modify your
access to and use of the Services or terminate this EULA in our sole
discretion. You may also terminate this EULA by deleting and uninstalling the
Game on any and all
of your devices or by deleting your App Store Account. A suspension or modification of your access to and use of the Services
will result in your inability to access and use some or all features of
the Services, as determined by us in our sole discretion. Upon any termination of this EULA, the rights granted to you
will automatically terminate, you may no longer exercise any of those rights or this EULA.
Subject to applicable law, we may, in our sole discretion, provide
continued access to and use of the Services after
such termination.
Where required by applicable law, termination of this EULA does not
require a court decision to affect termination
or a notice served by a court bailiff as a prerequisite to
termination.
Except to the extent required by law, all payments and fees are
non-refundable under all circumstances, regardless of whether or not
this EULA has been terminated.
The following sections will survive termination of this EULA: 8
(first two sentences only), 13, 19, 20, 22 through 25, and this sentence of Section 21.
22.
Dispute Resolution
and Governing Law – United States
This section applies if you live in and/or access, use, or purchase the Services in the United States.
With limited exceptions, a Dispute will be resolved solely by final and
binding arbitration. You and we agree that we are each waiving the right
to a trial by jury.
(a) Mandatory Arbitration of Disputes
.
We each agree that any and all Disputes between us (except those
specifically exempted below in Section 22(b)) shall be resolved
exclusively through final and binding arbitration conducted by the
American Arbitration Association (“AAA”). A “Dispute”
means any dispute, controversy, or claim arising out of or relating in any
way to this EULA or the Services. We each waive the right to bring such
Disputes to court, including the right to a jury trial, where applicable.
(b)
Exceptions.
As limited exceptions to Section 22(a) above:
(i) Instead of initiating an arbitration, either of us may seek to
resolve a Dispute in small claims court if it qualifies. If a Dispute
qualifies for small claims court, but a party commences an arbitration
proceeding, either party may elect instead to have the Dispute resolved
in small claims court, and upon written notice of a party’s election,
the AAA will administratively close the arbitration proceeding. Any
disagreement about whether a Dispute qualifies for small claims court
shall be resolved by that court, not by an arbitrator. In the event of
any such Dispute, the arbitration proceeding shall remain closed unless
and until a decision by the small claims court that the Dispute should
proceed in arbitration.
(ii) We each retain the right to seek injunctive or other equitable
relief from a court to prevent (or enjoin) the infringement or
misappropriation of intellectual property rights.
(iii) We each retain the right to litigate the entitlement to and extent
of public injunctive relief in court (as provided below in Section
22(g)).
If there is a Dispute between us, you and we agree to first attempt to
resolve it informally.
(c)
Informal Dispute Resolution. If there is a Dispute between us, we each agree to first attempt to
negotiate any Dispute informally for at least sixty (60) days before
initiating any arbitration (or court proceeding, if any of the exceptions
in Section 22(b) applies). If you have a Dispute with us, you must first
send us a written notice of your Dispute ("Notice of Dispute"). The Notice
of Dispute should be sent to service@playdeltaforce.com. Your Notice of Dispute
must be individual to you and must include your game id and both the
mailing address and email address you would like us to use to contact you.
If we have a Dispute with you, we will send a Notice of Dispute to the
contact information we have in our files for you. A Notice of Dispute must
(i) describe the nature and basis of the Dispute; and (ii) set forth the
specific amount of damages or other relief sought. A Notice of Dispute
will not be valid and will not allow you or us later to initiate
arbitration or court proceeding, unless it contains all of the information
required by this paragraph.
You and we agree that informal efforts to resolve disputes often can
result in a prompt and efficient resolution. We therefore agree that,
after a Notice of Dispute is sent but before either of us commence
arbitration, we will personally meet, via telephone or videoconference, in
a good-faith effort to resolve informally any Dispute. If you are
represented by counsel, your counsel may participate in the conference as
well, but you agree to fully participate in the conference. Likewise, if
we are represented by counsel, our counsel may participate in the
conference, but we will have a company representative fully participate in
the conference. The statute of limitations and any filing fee deadlines
shall be tolled while the parties engage in the informal dispute
resolution process required by this paragraph.
We each agree that either of us may not commence any arbitration or court
proceeding unless you and we are unable to resolve the Dispute within
sixty (60) days after one party receives the other party’s completed
Notice of Dispute and the party sending the Notice of Dispute has made a
good faith effort to resolve its claim directly with the other party
during that time.
The AAA’s Consumer Arbitration Rules, including Rules on costs, will apply,
unless modified by this EULA. Arbitration will be near where you live.
(d)
Conducting Arbitration and Arbitration Rules.
The arbitration will be conducted under AAA’s Consumer Arbitration Rules
(the "AAA Rules") then in effect, except as modified by this EULA. The AAA Rules are
available at
www.adr.org
or by calling 1-800-778-7879.
A party who wishes to start arbitration must submit a written Demand for
Arbitration to AAA and give notice to the other party as specified in the
AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org.
Your Demand for Arbitration must include your game id, which is necessary
for proving the existence of an agreement to arbitrate between us. You
must provide your game id in your Demand for Arbitration as a condition of
commencing an arbitration. Your failure to do so shall be a basis for
dismissal of your claim, including by a process arbitrator who is
appointed in a mass arbitration, as defined in AAA Mass Arbitration
Supplemental Rules (available at
https://www.adr.org/sites/default/files/Mass_Arbitration_Supplementary_Rules.pdf)
You and we agree that the arbitrator shall have exclusive authority to
decide all issues relating to the validity, interpretation, applicability,
scope, and enforceability of this agreement to arbitrate, including the
arbitrability of any Dispute.
Any arbitration hearings will take place in the county (or parish) where
you live, unless we both agree to a different location.
(e)
Arbitration Costs. Payment of all filing, administration, and arbitrator fees will be
governed by the AAA Rules, including any fee supplements the AAA issues.
If we prevail in arbitration, we are entitled to seek an award of
attorneys’ fees and expenses if the arbitrator finds your Dispute
frivolous; we will pay all of our attorneys’ fees and costs and won’t seek
to recover them from you in all other circumstances. If you prevail in
arbitration, you will be entitled to seek an award of attorneys’ fees and
expenses to the extent provided under applicable law.
You agree not to initiate or participate in a class action and only bring
claims as an individual. Your dispute can’t be combined with other
people’s claims.
(f)
Class Action Waiver. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE
OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR
CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ dispute is resolved through arbitration, unless you
and we both agree, the arbitrator may not consolidate another
person’s claims with your claims, and may not otherwise preside over
any form of a representative or class proceeding.
Except for Section 22(b), the arbitration may only award injunctive relief
for the party seeking injunctive relief, and to the extent necessary to
provide that relief. Any public injunctive relief sought must be litigated
in a civil court after determinations of liability are made by the
arbitrator.
(g)
Injunctive and Declaratory Relief. The arbitrator may award declaratory or injunctive relief only in favor
of the individual party seeking relief and only to the extent necessary to
provide relief warranted by that party’s individual claim. To the
extent that a party seeks public injunctive relief (that is, injunctive
relief that has the primary purpose and effect of prohibiting unlawful
acts that threaten future injury to the public), the entitlement to and
extent of such relief must be litigated in court and not in arbitration,
after all issues of liability are decided by the arbitrator. You and we
agree that litigation of any issues of public injunctive relief shall be
stayed pending the outcome of the merits of any issues of liability in
arbitration.
The laws of the state of your domicile or where you access, use, or purchase the Services govern our Disputes, except that the Federal Arbitration Act governs everything related to arbitration. You and we agree to the exclusive jurisdiction and venue of federal or state court in the Northern District of California for all disputes heard in court (excluding arbitration).
(h)
Governing Law. If you live in the United States, any Dispute between us will be governed by the laws of the state of your domicile, without regard to its conflict of laws provisions, except that the Federal Arbitration Act governs everything related to arbitration. If you do not live in the United States, but you access, use, or purchase the Services in the United States, any Dispute between us will be governed by the laws of the U.S. state where you access, use, or purchase the Services, without regard to its conflict of laws provisions, except that the Federal Arbitration Act governs everything related to arbitration.
(i)
Forum and Venue.
Except as otherwise expressly set forth in this Section 22:
(i) If U.S. federal jurisdiction exists, you and we consent to exclusive jurisdiction and venue in the federal court in the Northern District of California for all disputes heard in court (excluding arbitration); and
(ii) If U.S. federal jurisdiction does not exist, you and we consent to exclusive jurisdiction and venue in the state court in the Northern District of California for all disputes heard in court (excluding arbitration).
If a part of this Section is unenforceable, the rest still applies. This Section survives termination.
(j)
Severability. Except for paragraph (f) of this Section 22, if an arbitrator or court decides that any part of this Section 22 is invalid or unenforceable, the other parts will still apply. If an arbitrator or court decides that paragraph (f) Class Action Waiver is invalid or unenforceable, then this entire Section 22 shall be void and unenforceable, except for paragraph (h) Governing Law, paragraph (i) Forum and Venue, and paragraph (k) Survival.
(k)
Survival. Section 22 survives termination of this EULA.
23.
No Assignment
You cannot transfer or assign this EULA to anyone else.
You may not assign or transfer this EULA, by operation of law or
otherwise, without our prior written consent. Any attempt by you to
assign or transfer this EULA, without such consent, will be null and
void. Notwithstanding the title of this Section, we may freely assign or
transfer this EULA without restriction. Subject to the foregoing, this EULA will bind and inure to the benefit
of the parties, their successors and permitted assigns.
24.
Miscellaneous
This EULA is our whole agreement (no outside promises). The official
version is English. If parts of this EULA don’t apply, the rest remains
as much as possible. If we don’t enforce part of this EULA, it
doesn’t mean we won’t in the future or we won’t
enforce our other rights. Also, except for App Stores, no one other than
you or us can enforce this EULA.
(a) Entire Agreement. This EULA and any other document or information referred to in this
EULA constitutes
the entire and exclusive understanding between you and us regarding the Services and supersede any and all
prior oral or written understandings or agreements between you and us
regarding the Services.
(b)
Language. The original language of this EULA is in English; any translations are
provided for reference purposes only. To the maximum extent permitted by applicable law, you waive any right you may have under the law of your country to have this
EULA written or construed in any other language.
(c) Severability. This EULA describes certain legal rights. You may have other rights
under the laws of your jurisdiction. This EULA does not change your
rights under the laws of your jurisdiction if the laws of your
jurisdiction do not permit it to do so. As noted above, limitations and
exclusions of warranties and remedies in this EULA may not apply to you
because your jurisdiction may not allow them in your particular circumstance. In the event that certain provisions of this EULA are held by a court
or tribunal of competent jurisdiction to be unenforceable, those
provisions will be enforced only to the furthest extent possible under
applicable law and, with the exception of any provisions in Section 22(h), the remaining terms of this EULA will remain in full force and
effect.
(d) No Waiver. Your and our actions or inactions will not create any other rights
under this EULA except as what is explicitly written within this
EULA.
Our failure to enforce any right or provision of this EULA will not be
considered a waiver of such right or provision. The waiver of any such
right or provision will be effective only if in writing and signed by
one of our duly authorized representatives. Except as expressly set
forth in this EULA, the exercise by either party of any of its remedies
under this EULA will be without prejudice to its other remedies under
this EULA or otherwise.
(e) Your
Status. You are not, nor acting on behalf of anyone who is:
a.
subject to sanctions or export restrictions maintained by the United
Nations, People’s Republic of China, United States (e.g., the Specially Designated Nationals and Blocked Persons List
(“SDN List”) or the Entity List), the United Nations
Security Council, the United Kingdom (including the Consolidated List
of Financial Sanctions Targets), the European Union and any Member
State thereof (including the Consolidated List of Persons, Groups and
Entities Subject to Financial Sanctions), or any other list of
restricted persons maintained by any authority with jurisdiction over you (any person so
listed being a “Restricted Person”);
b.
operating from or located or resident in a country or territory that
is the target of comprehensive sanctions (“Embargoed Territories”).
(f)
General Trade Compliance. In connection with your use of the Services, you will comply with all
applicable export controls and economic sanctions laws and regulations
of the United Nations, People’s Republic of China, United States,
European Union, United Kingdom, and other applicable government
authorities (collectively, “Trade Laws”). You agree not to engage in any activities in connection with
the use of the Services that would violate Trade Laws or that would risk
placing us in breach of any Trade Laws. If we have reasons to believe
that you are a Restricted Person, are in or a resident of Embargoed
Territories, or otherwise engaging in activities that violate Trade Laws
or would risk placing us in breach of any Trade Laws, we may, at our
sole discretion, take any and all relevant actions, such as requesting
you to cease the conduct that violates Trade Laws, disabling or
suspending Services, terminating Services with immediate effect, or other
remedial actions.
(g)
Third-Party Rights.
Except as described in Section 12, a person who is not a party to this EULA will have no right under to
enforce any of its terms.
25.
Contact Information
If you have any questions about this EULA or the Game, please contact us
at our Support Email Address.